FLYDESIGN SUPPORT
Need help with your FlyDesign Studio scenery?
Whether you’re experiencing installation issues, need assistance with downloads or license activation, or have questions about compatibility and updates, we’re here to help.
CONTACT OUR SUPPORT TEAM
Please complete the form below and provide as much information as possible so we can assist you efficiently.
SUBMIT SUPPORT REQUEST
BEFORE CONTACTING SUPPORT
To help us resolve your issue faster, please include your flight simulator version, airport scenery name, product version and a detailed description of the problem.
If possible, attach a screenshot of any error message you encounter.
FREQUENTLY ASKED QUESTIONS
Where can I download my purchased scenery?
After completing your purchase, you will receive an email containing a download link. Please also check your spam folder if you cannot find the email.
How do I install FlyDesign scenery?
Installation instructions depend on the flight simulator and scenery package. Please follow the instructions included with your download.
Which flight simulators are supported?
FlyDesign offers airport scenery for Microsoft Flight Simulator 2020/2024, X-Plane and Prepar3D. Please check each product page for compatibility with specific simulator versions.
Can I download my scenery again?
If you need to download your purchased scenery again, please use your original download link. If you experience any problems, contact our support team.
What should I do if my scenery is not working correctly?
Please check that you have installed the correct version for your simulator. If the problem continues, contact us with your simulator version, scenery name and a description of the issue.
How can I contact FlyDesign support?
You can contact us using the support form below. Please provide as much information as possible so we can help you resolve your issue quickly.